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Online Course Outline & Syllabus



  • Dental terminology, dental procedures, numbering systems and dentitions.

  • Tooth charting and universal charting symbols.

  • Insurance claims, both manual and electronic.

  • Treatment planning and pre-determination forms for insurance companies.

  • Insurance codes, insurance companies.

  • Legal concepts, privacy act and dental office ethics.

  • Infection control and IPC protocols in sterile bay and operatories.

  • Inventory and dental office record management.

  • Office policy procedures and creating a dental office manual.

  • Patient record keeping, and appointment management for all practices.

  • Accounts receivable and payable in a dental office.

  • Efficient reception desk skills and protocols to manage the front end operations

  • Effective patient rapport and learning excellent communication skills.

  • Critical thinking scenarios to assist the students in using dental terminology with confidence.

  • Dental software program training with Dentrix Software systems.

  • Guidance in creating a professional resume as well as providing tips on an effective interview strategy.

Online Course Details

Dentist Chairs
  • Our online program is available mid-month each month (check schedule for dates).

  • A high school diploma or equivalent to is required to register for this course. If you do not have one you can apply as a mature student and take our mature student test online. Once passed you can enroll in our programs.

  • A course classroom link and password will be sent to the student so they can access their online classroom anytime and work at their own pace.

  • All course fees and payments are done online and easy to access if needed.

  • Once the student is registered and accepted into the program a materials package is sent to the student that aids in their learning.

  • Our course tuition fee is $3499.9 (includes student materials package). Each student must purchase their textbook online. Not GST on tuition fees.

  • A $135.00 admin/processing fee is required to register and secure your student seat. This is a non-refundable fee.

  • Special trainers are incorporated into our programs to give each of the students a relative understanding of the material.

  • This professional course is taught by qualified, talented instructors geared at getting the students ready for the challenges and rewards of the dental field with over 22 years experience in all areas of the dental office.

  • Certificate of training issued upon successful completion of the course and all it's requirements.

  • Bi-weekly online ZOOM training sessions incorporated into the schedule for additional hands-on training.



*payments made with credit card are subject to a 3% surcharge included in final receipt. No additional fee for e.transfer payments.


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